Commitment To staff

Commitment To Gleem

Amount of leave and the leave year

Applications for leave

Leaving employment

Non-medical leave

Appointments

Compassionate leave

Rest Breaks

Punctuality and time-keeping

Competence and time-keeping

Additional hours

Time-keeping

Smile

Make the Customer Feel Welcome

Listen

Learn Your Business – Be An Expert

Be True to Your Word

Be Memorable – For the Right Reasons

What do I do if I break something at a customer’s house / premises?

What if I am running late to my clean?

What if the app isn’t letting me clock in to my clean?

The customer isn’t at home, how do I get into their house / premises?

My car has broken down, what do I do?

This clean is taking me longer than it should

I’ve just checked my schedule for tomorrow and I am double booked / there is a clash

Statutory Sick Pay (“SSP”)

Improper Applications for Sick Pay

Procedure for Sickness or Injury Notification

Evidence of Incapacity

Monitoring Attendance