Commitment To staff

Commitment To Gleem

Amount of leave and the leave year

Applications for leave

Leaving employment

Non-medical leave

Appointments

Compassionate leave

Statutory Sick Pay (“SSP”)

Improper Applications for Sick Pay

Procedure for Sickness or Injury Notification

Evidence of Incapacity

Monitoring Attendance

Smile

Make the Customer Feel Welcome

Listen

Learn Your Business – Be An Expert

Be True to Your Word

Be Memorable – For the Right Reasons

What do I do if I break something at a customer’s house / premises?

What if I am running late to my clean?

What if the app isn’t letting me clock in to my clean?

The customer isn’t at home, how do I get into their house / premises?

My car has broken down, what do I do?

This clean is taking me longer than it should

I’ve just checked my schedule for tomorrow and I am double booked / there is a clash