1 page problem solving guide

WORK DIARY

Do you know how to view your cleans in the software?

Do you need to make a holiday request?

TIMELINESS

Most problems are avoided by showing up a few minutes early to every clean

ACCESSING PROPERTIES

It happens: you get to a site, but you can’t get in…here are some time:

Make sure you have keys to get in

Make sure the keys you have are the correct keys

Door not opening? Lift the door, try turning the key in the other direction, pull the door and twist the key, push the door and twist the key

Check the Gleem cleaning app to read the access information

Check the alarm codes guide

WHAT TO DO AT A CLEAN

Review the checklist on the app

Review the checklist in the storage cupboard

GOOD RULES TO REACH FOR

Make square toilet rolls, hand soap, etc are stocked

Pour some water down the drain weekly to remove the chance of any bad odour building up

Make sure you are happy that the equipment you have for cleaning is good enough: if not, tell us!

Tell us if you don’t think there is enough time to do a good job

ALWAYS empty ALL the bins

ONGOING GOOD WORK

Report to Gleem when supplies get low so we keep you stocked

Tell Gleem when you need new uniform

Tell Gleem if you fin anything broken

Tell Gleem immediately if you break anything: these things happen, help us to handle it quickly by reporting the issue when it occurs